Licensed Recovery & ARM Partner

Every peso outstanding has a path back. We find it faster.

Velocity Collection Management Inc. turns aging receivables into recovered revenue through compliance-first, data-driven collection strategies — built for banks, lenders, telcos, and utilities that can't afford to guess.

Q1 Placement Baseline Q2 Contact Rate ↑ Q3 Recovery Rate ↑ Q4 Full Velocity
0%
Right-Party Contact Rate
0%
FDCPA & Data Privacy Act Aligned
0/7
Omnichannel Recovery Desk
0h
Average Onboarding Turnaround
What We Do

Full lifecycle receivables management

From the first missed due date to legal escalation, Velocity runs a single accountable pipeline — so you always know where every account stands. Tap any service to expand.

Soft-touch outreach for freshly delinquent accounts, designed to cure balances before they age into hard collections — while protecting your customer relationship and brand voice.

  • SMS, voice, email & e-mail reminder cadences
  • Flexible payment arrangement scripting
  • Dispute intake and account correction routing
  • Daily cure-rate reporting to your servicing team

Purpose-built negotiation for hard-to-reach, previously unresponsive accounts, using segmentation to prioritize the balances most likely to convert.

  • Risk-based account segmentation & scoring
  • Structured settlement & installment offers
  • Escalation triggers for legal-ready files
  • Recovery performance benchmarked by vintage

When contact details go stale, our tracing workflow rebuilds a verified path back to the account holder — without overstepping data privacy boundaries.

  • Multi-source identity & address verification
  • Employment and reference cross-checks
  • Privacy-compliant data sourcing
  • Traced files re-queued directly into active recovery

For accounts that require litigation, we prepare a clean, audit-ready file so your legal partners can move immediately — no reconstruction needed.

  • Demand letter generation & delivery proof
  • Complete contact-attempt audit trail
  • Coordination with retained counsel
  • Status sync until case closure

A dedicated inbound line for account holders who want to resolve, restructure, or ask questions — turning a collections call into a retention opportunity.

  • Inbound & outbound blended agents
  • Re-aging and hardship program support
  • CSAT tracked on every resolved account
  • Seamless hand-back to your servicing team

Every agent, script, and system is built around fair-collection standards and data privacy law — protecting your license to operate as much as your recovery rate.

  • Call recording & quality assurance monitoring
  • Data Privacy Act-aligned handling protocols
  • Agent certification & recurring compliance training
  • Client-facing audit & reporting dashboard

When calls and letters aren't enough, our field agents step in — conducting lawful, professional in-person collection and repossessing secured assets tied to unsettled accounts.

  • Trained field agents dispatched to verified addresses
  • Repossession of secured assets under proper documentation
  • Full activity and outcome reporting per visit
  • Coordinated hand-off with legal team when required
How It Works

From placement to reconciliation

One pipeline, five stages, full visibility at every handoff.

01
Onboarding & Data Migration
Secure ingestion of your portfolio, account history, and prior contact attempts — validated before a single call is made.
02
Segmentation & Strategy
Accounts are scored and grouped by delinquency stage, balance, and contactability to determine the right channel and offer.
03
Multi-Channel Outreach
Voice, SMS, and email cadences run in parallel, tuned by time-of-day and response history for maximum right-party contact.
04
Recovery & Reconciliation
Payments, settlements, and disputes are logged and reconciled against your ledger in near real time.
05
Reporting & Optimization
Weekly performance reviews surface what's working — strategy is adjusted by vintage, not left on autopilot.
Who We Serve

Industries that trust us with their receivables

Hover a sector to see how our approach adapts to it.

01
Banking & Financial Services
Credit card, personal loan, and auto loan portfolios handled under strict banking compliance standards.
02
Fintech & Digital Lending
High-volume, short-tenor loan books recovered through fast, digital-first contact cadences.
03
Telecommunications
Postpaid and device-financing balances recovered while preserving subscriber goodwill.
04
Utilities
Structured payment plans for essential-service accounts, built around hardship-sensitive scripting.
05
Retail & Credit
In-house financing and store-card receivables recovered without damaging repeat-purchase relationships.
06
Healthcare Receivables
Sensitive-balance recovery handled with extra discretion, documentation, and patient-first tone.
Why Velocity

Speed without cutting corners

"Velocity" isn't just our name — it's the operating principle: move fast on outreach, never fast on compliance.

Licensed & Compliance-First
Every agent trained and monitored against fair-collection and data privacy standards, so your brand is never the risk.
Data-Driven Segmentation
Accounts are scored and routed by contactability and recovery likelihood, not worked in the order they arrive.
Real-Time Transparency
A live reporting dashboard means you're never waiting on a monthly report to know how your portfolio is performing.
Omnichannel Outreach
Voice, SMS, and email cadences coordinated in one pipeline instead of siloed, disconnected attempts.
Fast Onboarding
Portfolios can be live and worked within 48 hours of a secure data handoff — no lengthy ramp-up.
A Dedicated Account Team
A named point of contact who knows your portfolio, not a rotating queue of unfamiliar agents.
Growing Nationwide Coverage
Currently serving Metro Manila, with expansion soon to North Luzon and the Visayas-Mindanao (VisMin) region.
Multilingual Field Agents
Our field team is capable of handling accounts across different local dialects nationwide.
Corporate Partnerships

Trusted by leading financial institutions

Asset Consulting Corporation
Online Loans Pilipinas
Bank of Makati
Digido
SOL Consulting Corporation
Asset Consulting Corporation
Online Loans Pilipinas
Bank of Makati
Digido
SOL Consulting Corporation
SOL Consulting Corporation
Digido
Bank of Makati
Online Loans Pilipinas
Asset Consulting Corporation
SOL Consulting Corporation
Digido
Bank of Makati
Online Loans Pilipinas
Asset Consulting Corporation
Get In Touch

Let's put your receivables back to work.

Tell us about your portfolio and we'll come back with a recovery approach within 48 hours.

Send an inquiry

We'll respond within 48 hours.
Email
info@velocitymanagement.net
Corporate Hotline
0998-962-1152
Mon–Fri, 8:00 AM – 6:00 PM (PHT)
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Corporate Address
Suite 601, 6th Floor, Harvester Corporate Center, 158 P. Tuazon Blvd. corner 7th Ave., Socorro, District 3, Quezon City